GPS privacy and corrections
Last updated
Signal Fidelity Group LLC, Lowell, Massachusetts, operates GPS and is responsible for the professional information in its directory. This notice covers GPS, including entries about people who are not customers.
Information in GPS
GPS records professional names, roles, organisations, relevant published work, professional contact routes, source links and the dates and limits of its checks. Information comes from professional pages, publishers and other identified sources. A contact route is recorded as the person or publisher displays it; a masked email address stays masked. A listing is not an endorsement or permission to contact someone outside the norms of their community.
Purpose and access
We use this information to help communications teams identify relevant intermediaries, understand public sources and plan appropriate engagement. GPS customers can use the professional entries in their maps and exports. Hosting, storage and research service providers process information as needed to operate the service. Where applicable, our legal basis is our legitimate interest in providing accurate professional communications intelligence, balanced against the interests and rights of the people listed.
Client work and enquiries
Client milestone questions and private relationship notes are kept separate from the public research panel and other clients' work. GPS does not need patient records or confidential health information for a pilot. Please do not include them in an enquiry. If you email us, we use the information you send to answer and administer your request; requesting a pilot does not subscribe you to a mailing list.
Keeping information current
Entries carry their source and checking date. We keep professional information while it is useful for the service and keep supporting source and correction records as needed to maintain accuracy, handle requests and meet legal obligations. A dated check does not guarantee that a role or contact route has not changed. Signal Fidelity Group is based in the United States; information may also be processed where its service providers operate.
Access, correction, removal and objections
Anyone listed can ask what information we hold about them, ask us to correct or remove their entry, or object to its use. Email help@signalfidelitygroup.com with the entry or source link and what you want changed. We may ask for enough information to verify the request. We review requests individually and explain the action taken or any legal reason for retaining information. We can update the GPS information we control; we cannot edit an independent publisher's page or recall copies already exported by a customer.
You may also contact your applicable data protection authority about a privacy concern. This notice adds GPS coverage; the CommsRx application privacy notice describes the separate application environment.